Great service, great products! Recommend them to everyone.
Unfortunately my XOTIC laptop that was 3 years old was stolen while I was on vacation. I am not a gamer but run some biomechanic modeling software and edit and create videos so I love the high end computers XOTIC allows me to customize. I just built a new desktop I plan on purchasing soon.
Received my pc promptly and worked through a couple questions with support. Big shoutout to the support folks. They responded quickly and professionally.
Such a beautifully crafted PC at an affordable price. The customer service has been great (occasionally ran into trouble creating a ticket for help though). Only problems I encountered so far was an overheating problem when I have it running for a couple of hours but I just took the side panel off to get better ventilation and that the CPU fan wasn’t securely mounted on, luckily i had the tools to fix that. Overall the PC runs great, I wish I opted for better fans, I have no major complaints and I do hope to purchase a PC from them again!