XOTIC PC provides a unique Limited Lifetime Service Policy (the "Lifetime Service Policy") for all newly purchased desktop computers. This policy ensures that customers receive remote assistance, allowing us to log into their systems and address any issues they may be facing. With the Lifetime Service Policy, XOTIC PC guarantees that the original purchaser of a new computer system will not be charged for labor or service costs related to that system for its entire lifespan. This policy covers only the original purchaser, original equipment, future upgrades purchased from and installed by XOTIC PC, and labor/service performed by XOTIC PC. As we manufactur computers and install all software ourselves, we possess extensive knowledge about the systems we create.
EXTREME SERIES
GAMING DESKTOPS
The latest generation enthusiast grade hardware that will exceed all the requirements of modern games and even more without compromise!
The latest generation enthusiast grade hardware that will exceed all the requirements of modern games and even more without compromise!
GX11 H9 FLOW
Get ready to bring the heat down with the H9 Flow! This beast is the king of cooling when it comes to those fiery GPUs. With a whopping ten fans and enough 360mm radiator mounting options to make your head spin, the H9 Flow can take on even the most demanding tasks with ease. But wait, there's more! The perforated top panel unleashes some serious cooling power that will have you feeling like you're in the Arctic. So put on your thermal gear and brace yourself, because the H9 Flow is about to take your gaming experience to the next level!
GX13 HYTE
Unleash the epic magic of your PC! Have your mind blown by the extraordinary GX13 HYTE, the ultimate spectacle of awesomeness. It's like a party for your eyes with its jaw-dropping panoramic tempered glass extravaganza, showcasing your rig in a way that will make your friends go wild. But wait, there's more! Prepare to be amazed by the ingenious protective riser cable canopy, seamlessly blending with the case and giving those half-height PCI-E cards the regal treatment right behind the majestic vertical graphics card throne. Get ready to be treated like a PC god and indulge in a visual feast like no other!
GX15 HELIOS
GX15 Helios is a premium mid-tower gaming case with three tempered glass panels, a refined aluminum frame, and integrated front-panel RGB lighting. Built-in cable management, including a multifunction cover with GPU braces, keeps the interior sharp and tidy.
COMMITMENT
CRAFTING PCS AND LAPTOPS FOR CREATORS, GAMERS AND PROFESSIONALS
We meticulously craft a high-performance systems for you that will exceed all of your expectations. With the unrivaled build quality implemented into every system by our highly trained technicians, you are assured of receiving a machine of the absolute finest quality.
Every detail of an XOTIC PC system is carefully scrutinized and perfected through our QA testing. During testing, your system undergoes a lengthy “burn-in” process, a rigorous quality control inspection to ensure your system operates at peak performance right out of the box.
Each component used in production is carefully selected.
We only use proven parts from well-known manufacturers in our assembling process.
Our years of experience have allowed us to develop the ideal computer strategy, which takes into account every crucial detail.
LIFETIME DESKTOP WARRANTY
Lifetime labor for all your needs
Here at XOTIC PC we have one of the most comprehensive warranty policies in the industry. Want to upgrade your system? XOTIC PC provides lifetime free labor for the life of your PC. Technology changes every day and we are your resource to help give you a upgrade path to get the most of your PC. Even when your parts warranty expires, we are happy to continue to answer your questions and even fix your computer with no labor costs.
Dedicated support teams
The XOTIC PC Team is here because of you and are here to serve you. When you contact XOTIC PC your calling our Midwest Support Team located in Lincoln Nebraska, not some other country.
Our Support Hero's work in the same factory as all systems are built in. In the event your having a issue with your system, they can easily go into the factory and see exactly what your looking at to resolve the issue. Big box integrators don't have the ability to provide this level of personalized support. Your not just a partner, your family. No matter what the challenge is we are here for you.
Knowledgeable and resourceful support staff
Our commitment is easy. We deliver cutting edge technology with rock solid stability and support. All systems are hand built to order and supported by true enthusiasts.
When you spend hard earned money on a new PC, you have high expectations, and we understand that. Some point, you'll have a question about your new computer. It is our commitment to be ready to give you the help you need. When we sell a computer system, we stand behind it.
Remote access support
With selling electronic parts for over 20 years now, there will always be some form of problem or incompatibility that will arise. There is no hiding behind that. Dealing with numerous hardware components and software applications needing to communicate and get along together we understand the in's and outs of the hardware and software being used.
What is different with our approach is we understand that we need to limit down time. We have relationships set up with all of our partners to ensure quick repair turnaround. Additionally our Support Hero's use a full array of tools to assist you, including remote access to your system. Our support team is here for you and available in several channels - Email, Phone, SMS & Live Chat.
Replacement shipping & FREE Returns
Over the years manufacturers have done extremely well and built parts that are consistent and fail less then they ever have. Although we rigorously test every component for rock solid stability, sometimes electronic parts fail. If they do shipment of replacement parts or shipping back to the lab for hands on troubleshooting are available. If in the event something fails within the first 30 Days, XOTIC PC picks up all expenses to repair or replace your PC.
All items are eligible for XOTIC PC Free Returns. Our self-service return takes 3 easy steps. View more information on FREE Returns
LIFETIME PLATINUM UPGRADE POLICY
Our mission at Xotic PC is not only to ensure top quality assembly and products in any laptop system, but longevity of that system. We want you to have the satisfaction of knowing that you will get many years out of your new computer purchase. The XOTIC PC Lifetime Platinum Upgrade Policy guarantees that you get the latest and greatest parts even after your purchase with up to date, current and future technology from the industry's top manufacturers and producers.
At any time after your laptop purchase, you wish to upgrade to more current or greater performing internal and external components, XOTIC PC will upgrade those parts for you at the lowest cost possible.
You, as the customer, are responsible for shipping your laptop to and from XOTIC PC facilities for such upgrades, plus the cost of the component upgrade you wish at our component cost, with an additional low 5%. All labor and testing costs are on us. In addition to the upgrades you wish, free of charge services are added including assembly, component and/or product testing, configuring, and benchmarking. As well as, chassis cleaning, software, firmware and driver updates, fan cleaning, and if you wish; fresh operating system installation and new recovery disks.
New computers can be expensive, and if all you want is the newest, latest and greatest component, then our new Platinum Upgrade Policy is perfect for giving you the savings you deserve.
We consider you a customer for life, and your utmost satisfaction is our top priority. Our Lifetime Platinum Upgrade Policy comes standard on every computer we sell, that's why we make your satisfaction, our policy.
If you have any questions regarding XOTIC PC's Lifetime Platinum Upgrade Policy, feel free to contact us.
Lifetime
service guarantee
When you purchase an XOTIC PC, you become a member of our permanently amazing extended family and not just a customer. Our XOTIC PC team has strong roots in the Midwest, and we love the region's work ethic and can-do attitude. Our goal is to ensure that every single one of our clients is completely satisfied.
Amid intense action or demanding graphics, you need an Extreme Gaming PC series computer that can leave the competition in the dust. At XOTIC PC, we don’t believe in compromise. We utilize our knowledge of the top gaming computer components and software in order to create high-powered gaming PCs that can handle even the most extreme computer gaming experiences. Our Extreme Gaming PC Series desktop gaming computers come equipped with latest generation hardware that exceeds all the requirements of modern online games. Plus, your gaming computer will have unlimited access to parts and products, so you can upgrade and customize to your heart’s content and ultimately design the high-end, high-powered gaming desktop of your dreams. Explore our selection to learn more about the GX11 DYNAMIC, GX15 HELIOS, and GX13 Intruder today.
Every gaming computer in our assortment of Extreme Gaming PC Series computers is backed by a free five-year warranty with 30-day shipping. Ready to get acquainted? The GX13 Intruder features a stunning, full-tower chassis with thick tempered glass panels to showcase all your carefully chosen powerful gaming PC components and provide unrivaled cooling support. The GX11 DYNAMIC features a distinct dual-chamber design that is sure to demand double takes each time you fire it up to play. Best of all, you’ll have clean cable routing options with cutouts and tie downs to help you keep everything organized and efficient. If you’re looking to take gaming computer functionality to new heights, look no further than the GX15 HELIOS. Aside from its dominating presence, this sleek high-powered gaming PC also strikes the perfect balance between power and beauty.
Have a preferred platform of choice to build on? We offer a broad variety of chipset upgrades from AMD and Intel. In fact, we have upgradable options for everyone depending on preference and demand. Configure your high-powered gaming PC with multiple hard drives in RAID or get the most from your RAM with an array of speeds and sizes. We also provide additional customization services, such as wrapping, etching, painting, and hydro dipping. Check back often as we continue to add options and services that will help you personalize one of our Extreme Gaming PC Series computers. Please feel free to contact us today if you have any questions about Extreme Series gaming desktop computers, shipping, or warranties.
