XOTIC PC provides a unique Limited Lifetime Service Policy (the "Lifetime Service Policy") for all newly purchased desktop computers. This policy ensures that customers receive remote assistance, allowing us to log into their systems and address any issues they may be facing. With the Lifetime Service Policy, XOTIC PC guarantees that the original purchaser of a new computer system will not be charged for labor or service costs related to that system for its entire lifespan. This policy covers only the original purchaser, original equipment, future upgrades purchased from and installed by XOTIC PC, and labor/service performed by XOTIC PC. As we manufactur computers and install all software ourselves, we possess extensive knowledge about the systems we create.
ADVANCED SERIES
GAMING DESKTOPS
Our advanced series provides high performance at an incredible value. Perfectly balanced powerful configurations for gaming, VR or work!
ADVANCED SERIES GAMING DESKTOPS
Our advanced series provides high performance at an incredible value. Perfectly balanced powerful configurations for gaming, VR or work!
G6 HYTE Y40
Meet the brand new G6 HYTE Y40, the case that will leave you speechless and your wallet dancing for joy. Prepare to become the standard by which all other ATX cases are judged. In addition to its future GPU compatibility and the kind of system synergy that will make your computer purr like a pleased kitten, its mind-bending case design is sure to wow you. Don't be left behind; it's time to raise the bar.
G7 LANCOOL
The LANCOOL is like a shape-shifting magician. It's got a modular rear panel that can transform itself to suit your cooling desires. Want to go with air cooling? No problemo! Prefer the splashy vibes of water cooling? Easy peasy! This case has got your back, no matter which way you swing.
G9 WRAITH
The G9 Wraith’s chassis conforms to the components in your computer to not only show them off but to allow maximum airflow for increased performance. Capable of 3-way placement, the Wraith can stand vertically and horizontally or even be wall mounted.
COMMITMENT
CRAFTING PCS AND LAPTOPS FOR CREATORS, GAMERS AND PROFESSIONALS
We meticulously craft a high-performance systems for you that will exceed all of your expectations. With the unrivaled build quality implemented into every system by our highly trained technicians, you are assured of receiving a machine of the absolute finest quality.
Every detail of an XOTIC PC system is carefully scrutinized and perfected through our QA testing. During testing, your system undergoes a lengthy “burn-in” process, a rigorous quality control inspection to ensure your system operates at peak performance right out of the box.
Each component used in production is carefully selected.
We only use proven parts from well-known manufacturers in our assembling process.
Our years of experience have allowed us to develop the ideal computer strategy, which takes into account every crucial detail.
LIFETIME DESKTOP WARRANTY
Lifetime labor for all your needs
Here at XOTIC PC we have one of the most comprehensive warranty policies in the industry. Want to upgrade your system? XOTIC PC provides lifetime free labor for the life of your PC. Technology changes every day and we are your resource to help give you a upgrade path to get the most of your PC. Even when your parts warranty expires, we are happy to continue to answer your questions and even fix your computer with no labor costs.
Dedicated support teams
The XOTIC PC Team is here because of you and are here to serve you. When you contact XOTIC PC your calling our Midwest Support Team located in Lincoln Nebraska, not some other country.
Our Support Hero's work in the same factory as all systems are built in. In the event your having a issue with your system, they can easily go into the factory and see exactly what your looking at to resolve the issue. Big box integrators don't have the ability to provide this level of personalized support. Your not just a partner, your family. No matter what the challenge is we are here for you.
Knowledgeable and resourceful support staff
Our commitment is easy. We deliver cutting edge technology with rock solid stability and support. All systems are hand built to order and supported by true enthusiasts.
When you spend hard earned money on a new PC, you have high expectations, and we understand that. Some point, you'll have a question about your new computer. It is our commitment to be ready to give you the help you need. When we sell a computer system, we stand behind it.
Remote access support
With selling electronic parts for over 20 years now, there will always be some form of problem or incompatibility that will arise. There is no hiding behind that. Dealing with numerous hardware components and software applications needing to communicate and get along together we understand the in's and outs of the hardware and software being used.
What is different with our approach is we understand that we need to limit down time. We have relationships set up with all of our partners to ensure quick repair turnaround. Additionally our Support Hero's use a full array of tools to assist you, including remote access to your system. Our support team is here for you and available in several channels - Email, Phone, SMS & Live Chat.
Replacement shipping & FREE Returns
Over the years manufacturers have done extremely well and built parts that are consistent and fail less then they ever have. Although we rigorously test every component for rock solid stability, sometimes electronic parts fail. If they do shipment of replacement parts or shipping back to the lab for hands on troubleshooting are available. If in the event something fails within the first 30 Days, XOTIC PC picks up all expenses to repair or replace your PC.
All items are eligible for XOTIC PC Free Returns. Our self-service return takes 3 easy steps. View more information on FREE Returns
LIFETIME PLATINUM UPGRADE POLICY
Our mission at Xotic PC is not only to ensure top quality assembly and products in any laptop system, but longevity of that system. We want you to have the satisfaction of knowing that you will get many years out of your new computer purchase. The XOTIC PC Lifetime Platinum Upgrade Policy guarantees that you get the latest and greatest parts even after your purchase with up to date, current and future technology from the industry's top manufacturers and producers.
At any time after your laptop purchase, you wish to upgrade to more current or greater performing internal and external components, XOTIC PC will upgrade those parts for you at the lowest cost possible.
You, as the customer, are responsible for shipping your laptop to and from XOTIC PC facilities for such upgrades, plus the cost of the component upgrade you wish at our component cost, with an additional low 5%. All labor and testing costs are on us. In addition to the upgrades you wish, free of charge services are added including assembly, component and/or product testing, configuring, and benchmarking. As well as, chassis cleaning, software, firmware and driver updates, fan cleaning, and if you wish; fresh operating system installation and new recovery disks.
New computers can be expensive, and if all you want is the newest, latest and greatest component, then our new Platinum Upgrade Policy is perfect for giving you the savings you deserve.
We consider you a customer for life, and your utmost satisfaction is our top priority. Our Lifetime Platinum Upgrade Policy comes standard on every computer we sell, that's why we make your satisfaction, our policy.
If you have any questions regarding XOTIC PC's Lifetime Platinum Upgrade Policy, feel free to contact us.
Lifetime
service guarantee
When you purchase an XOTIC PC, you become a member of our permanently amazing extended family and not just a customer. Our XOTIC PC team has strong roots in the Midwest, and we love the region's work ethic and can-do attitude. Our goal is to ensure that every single one of our clients is completely satisfied.
Are you looking for a high-performance gaming PC at an incredible value? Look no further than our Advanced Series gaming desktops. This exclusive line features a broad variety of powerful gaming PCs with cases that balance beauty and purpose all in one streamlined design. Best of all, these deluxe chassis start at just $749. With unbeatable upgradeability and a wealth of options to choose from, we are confident that you can find the ultimate gaming desktop tower for your setup. Advanced Series gaming desktop towers come with perfectly balanced configurations for gaming, virtual reality, work, and everything in between. Shop from our high performance gaming PC selection to learn more about the G7 Lancool, the G9 Wraith, and G10 4000D today.
Despite what some enthusiasts may say, there’s no compromise in terms of choosing a mid-size gaming desktop tower. The G10 4000D is a stunning mid-size chassis that features RGB accents with full control, clean lines, and a tempered glass side panel to showcase all the components inside. Plus, simple styling and size creates excellent cooling potential. With the G7 Lancool, modular design storms past the concept of a standard build, offering unparalleled flexibility in form and function. The G9 Wraith’s open-air design allows for maximum airflow and improved performance overall. Have a preferred platform of choice to build on? No matter which of our Advanced Series high performance gaming PCs you choose, you’ll have access to a wealth of parts and products.
Gaming desktop towers come in all shapes and sizes these days, so it’s important to find the perfect rig for you and you alone. At XOTIC PC, we utilize our experience in computer components and software to help customers like you find the highest performance possible at a price you can afford. Our selection of Advanced Series powerful gaming desktops will hopefully be the last stop you have to make. If you find the desktop of your dreams today, let us know how we can take your new gaming desktop tower to the next level with a custom wrap, etching, painting, or even hydro dipping.
