Contact Us

At XOTIC PC, our goal is to serve our customers by pampering them with the quality of service they deserve.

If you have questions or comments, need to check the status of an order, or wish to contact us for any reason, please feel welcome to contact us by any of the methods below. We will be happy to help in any way we can.

HEADQUARTERS

XOTIC PC HEADQUARTERS

4000 Lowell Circle
Lincoln, NE 68502

1 (877) BUYXOTICPC option 1
1 (877) 289-9684 option 1

Monday – Friday
9:00am – 5:30pm CT

Phone (402) 466-2090
Fax (402) 466-0127

SERVICE & SUPPORT

TELEPHONE TECH SUPPORT

Monday – Friday
9:00am – 5:30pm CT
U.S. Based Technical Support

1 (888) 773-7821

support@xoticpc.com

RMA Request

SALES & OTHER

XOTIC PC SALES

1 (877) BUYXOTICPC option 1
1 (877) 289-9684 option 1

Live Chat

Change Order

Cancel Order

GENERAL CONTACT FAQ

What if I have pre-sale questions after business hours?

We accept emails for service and sales inquiries 7 days a week. Feel free to email us at: sales@xoticpc.com pre-sales questions. Or refer to our FAQ page.

If you have recently placed an order, please allow 24–48 business hours, and you will be contacted by a member of the XOTIC PC Processing team. Or, for urgent inquiries, please call during business hours.

GENERAL CONTACT FAQ

1 Year Warranty Contracts
1 (888) 773-7821 (9AM – 5:30PM CT Mon – Fri Domestic Tech Support)

3 Year Warranty Contracts
Please contact the service number provided with your order documentation

Email
support@xoticpc.com

Aorus
1 (888) 773-7821 (9AM – 5:30PM CT Mon – Fri Domestic Tech Support)

Email
support@xoticpc.com

ASUS Ensemble
1 (888) 678-3688 option 3 (24/7 Domestic Tech Support)

ASUS Ensemble (For Qualified Customized Models)
1 (888) 773-7821 (9AM – 5:30PM CT Mon – Fri Domestic Tech Support)

Web
http://vip.asus.com/VIP2/Services/QuestionForm/TechQuery

Email
support@xoticpc.com

Gigabyte
1 (626) 854-9338

Email
support@xoticpc.com

MSI
1 (626) 913-0828 (9AM – 5PM PT)

Email
support@xoticpc.com

Sager
1 (800) 741-2219 (9AM – 5PM PT)

Sager (For Qualified Models)
1 (888) 773-7821 (9AM – 5:30PM CT Mon – Fri Domestic Tech Support)

Email
support@xoticpc.com

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