This powerful acronym is the foundation to how we operate. Always Listen First. The XOTIC PC Team is here because of you and are here to serve you. When you contact XOTIC PC your calling our Midwest Support Team located in Lincoln Nebraska, not some other country. Our Support Hero's work in the same factory as all systems are built in. In the event your having a issue with your system, they can easily go into the factory and see exactly what your looking at to resolve the issue. Big box integrators don't have the ability to provide this level of personalized support. Your not just a customer, your family. No matter what the challenge is we are here for you.
Once you buy XOTIC PC your a member of our family for life. Deep in the roots of all XOTIC PC staff is hardworking mid-west values. In our core we unwaveringly believe hard work and perseverance will pay off in the long run. We are relentless to achieve customer satisfaction. Need support? It is as easy as coming into our Live Chat, Emailing us or giving us a call. We use a ticketing system for all emailed support requests that will acknowledge receipt of email within seconds of receipt. Want to speak to a Live Support Hero? Please call us or come into Chat. We have a dedicated support team to be there for any request.
Our commitment is easy. We deliver cutting edge technology with rock solid stability and support. All systems are hand built to order and supported by true enthusiasts. When you spend hard earned money on a new PC, you have high expectations, and we understand that. Some point, you'll have a question about your new computer. It is our commitment to be ready to give you the help you need. When we sell a computer system, we stand behind it.