Special Upgrade Package – "THE SPEEDY DELIVERY PACKAGE" – RUSH BUILD + WHITE GLOVE PREMIUM PACKAGING (XPC Service)

Well worth it

Was recommended XOTICPC from a work college, and I can’t be more satisfied. I ordered by laptop during the 4th of July which qualified me for free gear. I also paid for express white glove delivery, and it was worth every penny. The MSI laptop is everything I expected. I initially called to talk to a representative about timing with COVID, and he was straight forward and very helpful.

I am so pleased with my purchase, it is great, the only thing was that I wanted my operating system to be on the 2 tb firecuda not on the 1 tb standard one. But either than than that very pleased and happy with xotic pc.

There speed package was well worth the extra. Everythung was packed extreamly well and got built and too be ahead of the projected date.

At the time of placing my pre-order in February, the ETA was April. Xotic surprised me with an early March arrival. Their tracking system is detailed, providing updates every step of the way (for example: acquisition of materials, building, QA, etc). The shipping box was extremely well-packed and secure. Xotic required UPS to attain a signature on delivery; however, due to the pandemic, UPS understandably delivered the package to my doorstep without requiring a signature as that is their safety protocol.

The product, itself, is immaculate. I ordered very basic upgrades like thermal pasting, ram, and a matte skin wrap for the lid. I also ordered a clean Windows installation for an additional hassle-free experience. The zephyrus duo 15 SE is an incredible machine. Thermals stay at a comfy 70 degrees F while gaming. Second screen brings a lot of utility but the matte finish makes colors appear washed out and not as vibrant as the main screen.

Would recommend.