MSI Creator 15 A10SET-088 Professional Laptop

I had originally pre-ordered another laptop, but because of current circumstances, they were not able to get all the materials to assemble the laptop. I had ordered the laptop as a school tool, but mid-August, there was still no progress on the production. Since I had ordered the laptop in June, XOTICPC stayed in contact and gave regular updates. When this became a serious concern, I reached out to their customer service, and they gave us a couple options. They stay "customer first" the whole time and offered me a refund, or a credit to another computer that they already had. After looking around I found the MSI Creator 15 (which was a better option that the prior model anyway) and there was a flawless credit transfer. about a week later I got this laptop and it has been a breeze. I am a digital artist so the hardware is great and holds even more potential (thunderbolt 3). RTX renders with Optix and it runs great playing games for fun as well! The 10th gen i7 is great for rendering as well depending on your preference.

Overall, product and service combined, this was a great experience. 10/10 and definitely would recommend!

I had originally pre-ordered a different laptop that was supposed to be available in June/July 2021. Because of present circumstances, the parts were not able to be assembled even in late August. I had ordered the computer for school as I needed it soon. I reached out to the company and they were very understanding and continually put me (the customer) first. They offered all the available information they had about the original laptop and then suggested alternate options that they already had. In addition, they allowed me to transfer our purchase as a credit towards any other laptop if I decided that was what we wanted to do. I looked around and discovered the MSI Creator 15 which turned out to be an even better option because of the touchscreen, thunderbolt, and RTX graphics card using studio drivers. This laptop was the perfect option for me, a digital artist. I would do business with XOTICPC again because their customer service was very applaudable.

I also got the backpack and the "back to school bundle". The backpack works great for all my gear (laptop, mouse, mousepad, controller, folders and comp. books, and a few extra goodies) Its a little awkward to carry at first, but the rain cover is a huge bonus for rainy days around campus!

I had originally ordered a different laptop that was preordered in June. I didn't receive it even in August. I had ordered it as a school laptop since I am majoring in Digital Art. I was worried I wouldn't get it in time, but The service was wonderful. They stayed in contact the whole time and ultimately let me use the purchase of that laptop transfer in credit to the purchase of another laptop that they already had in stock. This one, the MSI Creator 15! I would say that if you're looking into getting a laptop for art, this one is a great build for a great price. (I got it at around $1400) One of my key desire was a thunderbolt port so that I could eventually invest in an eGPU. This laptop provides that so I was totally fine with "only a 2060" as my friend said. The 2060 provides me with the Optix rendering capabilities I wanted and run great as a normal (non-raytracing) graphics card. The touchscreen is super useful and the white backlight is great in making you feel less like an RGB gamer and more like a productive artist, or businessman using an insanely powered workstation. I didn't customize any extra RAM or Storage, but its easy to access and upgradable in the least. to quote a video review, "you could give it 8TB of storage. It would probably be worth more than you paid for the laptop, but... you could."

XOTICPC was very pleasant to deal with and made me, as the customer, the priority!

I preordered a laptop but me being impatient asked them to send one they had in stock so they sent me this one. I love the laptop and the company is great helpful every step. Thank you xotic pc. I will not buy a computer from anywhere else.I highly recommend this company if you need a computer.

XoticPC has a great team from Eric who helped me find this gem. It's perfect for my grandchildren to get thier school work and art programs and gaming. This unit saved me from buying 2 different laptops. Thanks again XoticPC team.