OUR STORY

 

Since our founding in 1999, XOTIC PC Inc. has become one of the nation’s largest SIs (System Integrators) and has relationships with all of the top computer component and software companies in the world including Intel, AMD, NVIDIA, Microsoft, and many more. At XOTIC PC, we build some of the most highly regarded computing solutions in the industry for demanding customers who need the highest performance machines with the most reliable components.

WHY XOTIC PC?

 

Our standards of excellence have given us the ability to provide 100% non-proprietary systems utilizing cutting edge technologies, derived directly from our manufacturing partners such as Intel, AMD, Microsoft, 3COM, NVIDIA, Creative, Matrox, ATI, Asus, Abit, Epson, and many others. To start, we only test the best of the best. The results are computers manufactured with the finest technologies the world has to offer. XOTIC PC will meticulously craft a high-performance system for you that will exceed all of your expectations. With the unrivaled build quality implemented into every system by XOTIC PC’s highly trained integrators; you are assured of receiving a machine of the absolute finest quality.

SERVICE

“Total customer satisfaction” is our standard. We view every customer as a customer for life. You will receive expert service and professional advice from the moment we answer your call or email. Our knowledgeable account managers will guide you through your whole experience with XOTIC PC, and continue to be your point of contact after the sale. In addition, our highly trained technicians are ready and eager to help you with any problems that arise. Your complete and total satisfaction is our greatest ambition!

VALUE

Take it from the experts or compare for yourself. XOTIC PC strives to always provide you the highest quality product at the best value possible. Just take a look at the quality of components and service for your dollar. One look and you’ve got to agree, XOTIC PC is the “best overall value.”

CUSTOMIZATION

We understand how important it can be to make your PC stand out from the rest. Here at XOTIC PC, we offer one of the largest arrays of some of the most unique computer components, aesthetic customization options and services on the market.

OUR TEAM

XOTIC PC employs some of the best and most knowledgeable professionals in the industry. Their passion for PCs helps insure a positive and hassle free experience when ordering any of our products or services.

THE XOTIC PC DIFFERENCE

 

  When you demand high performance, superior build quality, innovative style and support, turn to XOTIC PC to deliver the definitive solution. XOTIC PC delivers the peace of mind that can only come from an unparalleled tradition of excellence and an impeccable reputation for creating systems powered by the most advanced, non-proprietary technology. With the addition of XOTIC PC’s support team, your critical needs for performance, dependability, and service are not only met, but they are surpassed. That’s the XOTIC PC difference.

COMPLETE CUSTOMER SATISFACTION

At XOTIC PC, our goal is to serve our customers; by pampering them with the quality of service they deserve and offering Industry-leading low prices. View our Customer Service Ratings on Reseller Ratings (9.8 out of 10 Customer Satisfaction Rating & receiver of Platinum & Gold Excellence Awards) or on eBay (99.1% out of 100% Customer Satisfaction Rating). XOTIC PC is a proud member of the Better Business Bureau and a BBB Honor Roll Member. Please also review our Reviews/Customer Testimonial. Each XOTIC PC system is backed with Lifetime Domestic Technical Support available from 9AM - 9PM Central Time, Monday through Friday.

HASSLE FREE RETURNS

XOTIC PC provides a minimum 15-day NO QUESTIONS ASKED Return Policy on our items. Read more about our Laptop or Desktop return policies.

FAST SHIPPING

Most orders ship in 3–7 Business Days.

FLEXIBLE CONTACT

XOTIC PC provides multiple options to Contact Us. You can use our LIVE CHAT, Web Form, Email, XOTIC PC Forum or Telephone. We will be happy to help in any way we can.

BROAD SELECTION

We offer a broad range of Custom Built Laptops. Find laptops from Acer, AORUS, ASUS, GIGABYTE, MSI, Sager/Clevo and custom-made from XOTIC PC. XOTIC PC systems feature standardized, non-proprietary components in a fully upgradeable architecture to extend the life of your system.

EXCEPTIONAL BUILD QUALITY TO MEET YOUR EVERY NEED

XOTIC PC will meticulously craft a high-performance system for you that will exceed all of your expectations. With the unrivaled build quality implemented into every system by XOTIC PC’s highly trained integrators, you are assured of receiving a machine of the absolute finest quality. Every detail of an XOTIC PC system is carefully scrutinized and perfected through our QA testing, a revolutionary system integration and inspection process. During testing, your system undergoes a lengthy “burn-in” process, a rigorous quality control inspection, full optimization of the operating system, numerous benchmarks and more, all provided free of charge to ensure your XOTIC PC system operates at peak efficiency right out of the box. XOTIC PC provides a wide range of product offerings tailored for the varying demands of each customer.

CASH DISCOUNTED PRICING & BROAD SELECTION OF PAYMENT METHODS

Cash Payments lower our cost; thus, we lower our price. XOTIC PC offers a 3.0% Discount for customers who wish to pay with cash payments. More info here. We accept a broad range of payments methods including Visa, MasterCard, American Express, Discover, Pay Pal, Check, Money Order, Western Union or Bank Wire Transfer.

ONLINE ORDER TRACKING

Simply log in to your account using your e-mail address and password to track your order, retrieve your order history or print your receipt. We keep you informed for your convenience.

COMPANY REVIEWS

Here at XOTIC PC, our customers needs come first. Our goal is to serve our customers by pampering them with the quality of service they deserve. We take pride in our superior customer service and our award-winning technical support. Don't take our word for it see what some of the following third party websites say about us and some of our customer testimonials below. We view every customer as a customer for life. “Total Customer Satisfaction” is our standard. Our knowledgeable account managers will guide you through your whole experience with XOTIC PC, and continue to be your point of contact after the sale. In addition, our highly trained technicians are ready and eager to help you with any problems that arise. Furthermore, our 24 Hour Service assures you quick and expert service when you need it. Your complete and total satisfaction is our greatest ambition!

What Our Customers Are Saying About Us...

AWARDS

INTEL PLATINUM

XOTIC PC has received, for many continuous years, the Intel Platinum Award, which is the highest award given out from Intel.

MSI OUTSTANDING PARTNER

For multiple years XOTIC PC has been an MSI Outstanding Channel partner.

ASUS RECOGNIZED AWARD

For outstanding customer service and sales, ASUS has recognized XOTIC PC with its top award. 

ASUS ROG PREMIUM PARTNER

For multiple years XOTIC PC has been a premium ASUS Republic of Gamers partner.  

BETTER BUSINESS BUREAU’S HONOR ROLL

XOTIC PC has been on the Better Business Bureau’s Honor Roll since 2008, holding an ongoing A+ BBB Rating.

SAMSUNG PREMIUM PARTNER

With over 70 years of operational excellence, Samsung is a globally respected leader in technology, delivering innovation and exceptional values to Business Partners.

SAGER TOP SELLER ACHIEVEMENT

XOTIC PC has been the top Sager laptop re-seller since 1999.