XOTIC PC WARRANTY
On all XOTIC PC desktop computers we include a unheard of 5 Year Parts & Labor Warranty. Included in the warranty is remote assistance where we can log into your system and help resolve any issues the customer is experiencing remotely. In the unfortunate event of the system arriving with a defect from shipping, XOTIC PC will cover shipping both ways and repair or replace your new desktop computer. XOTIC PC manufacturers computers and installs all software, so we know your system inside and out. If you need help or you just want to learn how to use your XOTIC PC to the maximum, we are always at your service. Before shipping a computer it undergoes a comprehensive check on each components performance and cooperation with other components in the system. These complicated tests ensure that all components in your new system work to manufacturer specification without errors. After completion of all tests our burn in test records scores that we include in a special XOTIC PC binder along with a XOTIC PC Certificate of Approval from our Quality Assurance Team. In addition all external ports and buttons are checked for proper operation to avoid any errors or short comings prior to shipment to the new owner. For testing we use several intensive programs that push each component to its limit to gauge the performance of the system and ensure it can handle the most rigorous use. During this testing stage if any of the parts are going to fail, it will fail as we push it system to its limits to ensure rock solid stability.More info here