XOTIC PC provides a unique Limited Lifetime Service Policy (the "Lifetime Service Policy") for all newly purchased desktop computers. This policy ensures that customers receive remote assistance, allowing us to log into their systems and address any issues they may be facing. With the Lifetime Service Policy, XOTIC PC guarantees that the original purchaser of a new computer system will not be charged for labor or service costs related to that system for its entire lifespan. This policy covers only the original purchaser, original equipment, future upgrades purchased from and installed by XOTIC PC, and labor/service performed by XOTIC PC. As we manufactur computers and install all software ourselves, we possess extensive knowledge about the systems we create.
OPTIMAL SERIES
GAMING DESKTOPS
Inexpensive computers starting at $669. The computers in this series have the performance for high-quality gameplay, work, or everyday use without breaking the bank!
OPTIMAL SERIES GAMING DESKTOPS
Inexpensive computers starting at $669. The computers in this series have the performance for high-quality gameplay, work, or everyday use without breaking the bank!
G2 FOCUS
Precision meets simplicity in design. Crafted for optimal airflow, it offers seamless circulation, enhancing building and upgrading. Perfect for tech enthusiasts, it optimizes component cooling.
G3 MESHIFY
The G3 Meshify will be the centerpiece of any room with its gorgeous tempered glass window. The front of the case also draws the eye in as its angular design is like nothing else on the market.
G5 POP AIR
With a brand-new Pop collection of cases, The G5 Pop Air successfully combines style and utility without sacrificing flexibility or aesthetics. The whole series has a strong base and outstanding build quality, allowing all users a lot of flexibility and space.
COMMITMENT
CRAFTING PCS AND LAPTOPS FOR CREATORS, GAMERS AND PROFESSIONALS
We meticulously craft a high-performance systems for you that will exceed all of your expectations. With the unrivaled build quality implemented into every system by our highly trained technicians, you are assured of receiving a machine of the absolute finest quality.
Every detail of an XOTIC PC system is carefully scrutinized and perfected through our QA testing. During testing, your system undergoes a lengthy “burn-in” process, a rigorous quality control inspection to ensure your system operates at peak performance right out of the box.
Each component used in production is carefully selected.
We only use proven parts from well-known manufacturers in our assembling process.
Our years of experience have allowed us to develop the ideal computer strategy, which takes into account every crucial detail.
LIFETIME DESKTOP WARRANTY
Lifetime labor for all your needs
Here at XOTIC PC we have one of the most comprehensive warranty policies in the industry. Want to upgrade your system? XOTIC PC provides lifetime free labor for the life of your PC. Technology changes every day and we are your resource to help give you a upgrade path to get the most of your PC. Even when your parts warranty expires, we are happy to continue to answer your questions and even fix your computer with no labor costs.
Dedicated support teams
The XOTIC PC Team is here because of you and are here to serve you. When you contact XOTIC PC your calling our Midwest Support Team located in Lincoln Nebraska, not some other country.
Our Support Hero's work in the same factory as all systems are built in. In the event your having a issue with your system, they can easily go into the factory and see exactly what your looking at to resolve the issue. Big box integrators don't have the ability to provide this level of personalized support. Your not just a partner, your family. No matter what the challenge is we are here for you.
Knowledgeable and resourceful support staff
Our commitment is easy. We deliver cutting edge technology with rock solid stability and support. All systems are hand built to order and supported by true enthusiasts.
When you spend hard earned money on a new PC, you have high expectations, and we understand that. Some point, you'll have a question about your new computer. It is our commitment to be ready to give you the help you need. When we sell a computer system, we stand behind it.
Remote access support
With selling electronic parts for over 20 years now, there will always be some form of problem or incompatibility that will arise. There is no hiding behind that. Dealing with numerous hardware components and software applications needing to communicate and get along together we understand the in's and outs of the hardware and software being used.
What is different with our approach is we understand that we need to limit down time. We have relationships set up with all of our partners to ensure quick repair turnaround. Additionally our Support Hero's use a full array of tools to assist you, including remote access to your system. Our support team is here for you and available in several channels - Email, Phone, SMS & Live Chat.
Replacement shipping & FREE Returns
Over the years manufacturers have done extremely well and built parts that are consistent and fail less then they ever have. Although we rigorously test every component for rock solid stability, sometimes electronic parts fail. If they do shipment of replacement parts or shipping back to the lab for hands on troubleshooting are available. If in the event something fails within the first 30 Days, XOTIC PC picks up all expenses to repair or replace your PC.
All items are eligible for XOTIC PC Free Returns. Our self-service return takes 3 easy steps. View more information on FREE Returns
LIFETIME PLATINUM UPGRADE POLICY
Our mission at Xotic PC is not only to ensure top quality assembly and products in any laptop system, but longevity of that system. We want you to have the satisfaction of knowing that you will get many years out of your new computer purchase. The XOTIC PC Lifetime Platinum Upgrade Policy guarantees that you get the latest and greatest parts even after your purchase with up to date, current and future technology from the industry's top manufacturers and producers.
At any time after your laptop purchase, you wish to upgrade to more current or greater performing internal and external components, XOTIC PC will upgrade those parts for you at the lowest cost possible.
You, as the customer, are responsible for shipping your laptop to and from XOTIC PC facilities for such upgrades, plus the cost of the component upgrade you wish at our component cost, with an additional low 5%. All labor and testing costs are on us. In addition to the upgrades you wish, free of charge services are added including assembly, component and/or product testing, configuring, and benchmarking. As well as, chassis cleaning, software, firmware and driver updates, fan cleaning, and if you wish; fresh operating system installation and new recovery disks.
New computers can be expensive, and if all you want is the newest, latest and greatest component, then our new Platinum Upgrade Policy is perfect for giving you the savings you deserve.
We consider you a customer for life, and your utmost satisfaction is our top priority. Our Lifetime Platinum Upgrade Policy comes standard on every computer we sell, that's why we make your satisfaction, our policy.
If you have any questions regarding XOTIC PC's Lifetime Platinum Upgrade Policy, feel free to contact us.
Lifetime
service guarantee
When you purchase an XOTIC PC, you become a member of our permanently amazing extended family and not just a customer. Our XOTIC PC team has strong roots in the Midwest, and we love the region's work ethic and can-do attitude. Our goal is to ensure that every single one of our clients is completely satisfied.
Are you in the market for a new gaming PC? XOTIC PC is home to a vast selection of custom upgradable gaming PCs and workstations that will revolutionize the way you play your favorite first-person shooters, multiplayers, and RPGs. Our Optimal collection is the perfect place for newcomers to shop because these custom-built gaming desktops start at just $699. With no shortage of high-quality gameplay and features, you are guaranteed to find the right gaming computer in our assortment of Optimal Series desktops. Who knew you could game and work every day without breaking the bank? Shop from our selection to learn more about the G5 Pop Air, the G6 H5 Flow, and the G3 Meshify today.
Our selection of Optimal series custom-built desktop PCs include a broad variety of models to choose from. The G5 Pop Air is a high-quality gaming PC that comes with all the features you might expect from a high-end rig. The G6 H5 Flow in an affordable desktop that features a smooth design and a sleek interior that will certainly set the tone for the rest of your setup. Will your next custom upgradable gaming PC be the centerpiece of the room? The G5 Pop Air is like nothing else on the market right now. Each desktop features a steel body case with a tinted, tempered glass side panel and an angular mesh front panel to provide optimal cooling with superior style. If there’s room in the budget for an aggressively styled custom upgradeable gaming PC, look no further than the G3 Meshify.
Plus, the possibilities are nearly endless with Optimal series custom-build desktop PCs. You’ll have access to an array of options with our custom upgradable gaming PCs, so you can create more headroom, boost processing power, or configure multiple hard drives in RAID. If you found just what you were looking for in our selection of Optimal Series gaming computers, let us know how we can help you create the custom mod of your dreams. Set yourself apart from the rest with the paint color of your choice for your chassis or vinyl wrap it with your favorite characters. We also offer cutting-edge laser etching services that will help your workstation stand out from the crowd. All Optimal Gaming PC Series desktops are protected by a free five-year parts warranty with a 30-day shipping guarantee. Please feel free to contact us with any questions or concerns you may have. We are here to help!
