LIFETIME DESKTOP WARRANTY
On all NEW desktop computers purchased from XOTIC PC, (collectively "XOTIC PC") provide a unique Limited Lifetime Service Policy (the "Lifetime Service Policy"). Included in the warranty is remote assistance where we can log into your system and help resolve any issues the customer is experiencing remotely. This Lifetime Service Policy guarantees that an XOTIC PC client who buys a NEW computer system will not have to pay for labor or service costs on that computer system for the rest of its life. Only the original purchaser, original equipment, or future upgrades purchased from and installed by XOTIC PC, and labor/service performed by XOTIC PC is covered by this Lifetime Service Policy. XOTIC PC manufactures computers and installs all software, so we know your system inside and out. If you need help or just want to learn how to use your XOTIC PC to the maximum, we are always at your service. Before shipping a computer it undergoes a comprehensive check on each component's performance and cooperation with other components in the system. These complicated tests ensure that all components in your new system work to manufacturer specifications without errors. After completion of all tests our burn-in test records scores that we include in a special XOTIC PC binder along with an XOTIC PC Certificate of Approval from our Quality Assurance Team. In addition, all external ports and buttons are checked for proper operation to avoid any errors or shortcomings prior to shipment to the new owner. For testing, we use several intensive programs that push each component to its limit to gauge the system's performance and ensure it can handle the most rigorous use. During this testing stage, if any of the parts are going to fail, they will fail as we push the system to its limits to ensure rock-solid stability.